Your receptionist can play a huge part in how your practice is perceived. Think about this person as the welcoming committee. Aside from the look of your office, the behavior your receptionist displays towards a client is where people are going to draw their first impressions from. So, you see now how crucial these professionals are? They’re basically the ones who determine if a potential client either arranges a meeting with you or heads to another practice.
Whether you’re running huge law firm or working with fellow solo attorneys in a coworking space, you are going to need an exceptional receptionist.
- A Resourceful Receptionist
Of course, first impressions are not the only thing we have to worry about when running our practice. Problems that won’t have anything to do with lawyering can surface every now and then. A qualified receptionist can handle issues like answering phone calls, reorganizing schedules, inserting emergency appointments, and fixing your server while you simply focus on your clients.
- A Professional Receptionist
Utmost professionalism is the vibe you want visitors and potential clients to get the moment they enter the threshold of your office. Your receptionist can provide this through their warm and positive attitude. Nothing intimidates these professionals and they are ready to tackle any task thrown at them. If it’s something they’ve never done before, you can bet that they’d be able to improvise effortlessly. If you’re lucky enough to find a great receptionist, then make sure to treat them as an indispensable part of your practice.
- A Reliable Receptionist
So often, as lawyers, we find ourselves taking too much on our plate. However, that’s the kind of life we live and have to deal with. Having a good receptionist can lessen the burden. You can leave the office and handle other important matters knowing that you have someone who is dependable and can take care of everything in your absence.
- An Expert in Time Management
If you’re fortunate enough to have a lot of clients, then scheduling is another thing you’re going to have to worry about. Plus, you have to balance work with personal life as well – that would be the healthy thing to do. An excellent receptionist can help you better manage your time, arranging and rearranging your schedule to what works best for both you, your clients, and your loved ones.
Have you ever considered a virtual office in West Palm Beach, Florida? You can rely on workspace providers like The Legal Domain to not only give you a workplace to grow and thrive as a lawyer, but also to deliver a full range of solutions that include an awesome receptionist service.
What are you looking for in a receptionist? You’re more than welcome to discuss your thoughts and insights in the comment section below.